Frequently Asked Questions

Please reach us at houseofchiffon1@gmail.com if you cannot find an answer to your question.

How do I order in USA?

Multiple ways to place and order and we deliver across the USA:

How do I get in touch with a representative at HOC?

Can I customize my outfit?

We have different sizes available for selected outfits. Also, you can pre order as per your size.

What are the return and refund policies?

Sorry, we don't accept returns. If the product get damaged during the shipping then we can consider depending upon the product pictures.

How to track my order?

We will provide a tracking number after your order is shipped

How do I order in Germany or India?

Multiple ways to place and order and we deliver across Germany and India:

What payment methods can I use?